First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier commercial bank and most valuable banking brand. With over 10 million active customer accounts and more than 750 business locations, the Bank provides a comprehensive range of retail and corporate financial services to customers and investors wishing to explore the vast business opportunities available in Nigeria and other business locations across Africa, Europe, Middle East and Asia.
the brief
First Bank of Nigeria, in its bid to extend market penetration beyond the shores of Nigeria, decided to extend to other sub-Saharan African countries. However, unlike other banks like GTB, ECOBANK and others, the name FirstBank could not be used in many of the markets, first because the bank is not the first in those markets, and secondly because of some conflicting slogans in some of the markets.
the solution
With FBN Bank, our design angle is always focused on the customer. We seek to reinforce the customer's belief in the values of the bank and encourage them to take ownership. By changing the perception from product to service, our designs underscore a relationship premised on friendship and partnership.